Warranty Policy

Your Tekavo Furniture products come with a (1) One year warranty.

To avail the warranty:

  • At the time of delivery, examine the product carefully for damaged parts. If any part of the product arrives damaged, please notify us within (5) five days of the receipt of delivery. We will arrange a replacement.
  • Please contact us to report damaged items upon delivery.
  • We reserve the right to request for images or videos of such damage during investigation.
  • We may also assign human agent for verification for the damage claim.
  • If the physical damage is not reported within (5) days of receipt of delivery, claims of damage will not be considered valid.

 Tekavo  furniture limited warranty covers the following under normal intended use conditions:

  • Warranty valid for 1 year from the date of delivery only on the manufacturing defects.

The warranty does NOT cover the following:

  • Any physical damage reported (5) five days of receipt of delivery.
  • Normal wear and tear with time.
  • Wood Grains, Colour shade and patterns will vary from the product to product and time to time and won’t be an exact copy of the images on the website.
  • Damages due to the usage of the product beyond its intended use and wear & tear in the natural course of the product usage. Please check your product carefully at the time of delivery.

The warranty is NOT applicable in the following conditions:

  • Damage due to inappropriate usage.
  • If not installed properly with all the Parts according to assembly manual.
  • Furniture moved from one residential location to another.
  • Furniture moved to an unserviceable pincode.
  • Any modifications or alterations made to the products post purchase.
  • Not following the care instructions.

Returns policy:

  • Returns are not acceptable on products once sold.
  • During installation, the parts having manufacturing defects during installation will be replaced later.
  • Please reach out to us to report damaged items upon delivery. We reserve the right to request for images or video of such damage. All claims for damage ascertainable under initial inspection must be reported within (5) five days of receipt of delivery. Thereafter, replacement for any physical damage reported will be invalid.